October 15, 2026
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The CRM tag on InfoProWeekly features up-to-date news on customer relationship management, sales automation tools, CRM software innovations, and strategies to enhance customer engagement and retention. Stay informed with expert insights and industry updates.

CRM Analytics

How CRM Analytics Helps Businesses Improve Sales Performance and Revenue Growth

James Walker07 mins

Understanding the Role of CRM Analytics in Modern Sales Businesses are increasingly using customer relationship management systems to understand customer behavior, improve sales performance and identify new revenue opportunities. As competition intensifies, CRM analytics helps sales teams move beyond basic contact management and make decisions based on measurable customer data. CRM analytics involves examining information…

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Customer Intelligence

AI Powered Customer Intelligence Moves Deeper Into CRM Systems

James Walker011 mins

AI Is Changing What CRM Systems Can Do Customer relationship management is entering a new phase. For years, CRM platforms primarily served as digital repositories for contact details, sales activity, customer interactions, and account histories. Now, artificial intelligence is turning these systems into more active sources of business intelligence. AI Powered Customer Intelligence is helping…

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Mastercard

Mastercard Expands Global AI Commerce Push With Rezolve Partnership

James Walker011 mins

Mastercard Strengthens Its AI Commerce Strategy Mastercard is expanding its push into artificial intelligence powered commerce through a new worldwide reseller agreement with Rezolve Ai. The partnership creates a new distribution channel through which Mastercard can market and sell Rezolve Ai software and software as a service products to customers around the world. Announced in…

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ZoomInfo

ZoomInfo Acquires DoubleO.ai to Strengthen AI Sales Agents

James Walker010 mins

ZoomInfo Expands Its AI Sales Strategy ZoomInfo has acquired DoubleO.ai, an agentic orchestration company focused on building reliable multi agent automation for complex go to market workflows. Announced on September 30, 2026, the acquisition brings together DoubleO.ai’s orchestration technology and ZoomInfo’s extensive business intelligence capabilities. The move comes as businesses increasingly explore AI agents that…

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Meta Expands

Meta Expands AI Sales Agent Muse to Small Businesses

James Walker010 mins

Meta Brings Muse Into the Small Business Market Meta is expanding its AI agent Muse to support small businesses with a broader set of business tools and integrations. The move gives entrepreneurs access to AI assistance across areas such as commerce, accounting, payments and marketing. The expansion comes shortly after Meta launched Muse as a…

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ERP Integration

ERP Integration for Enterprise Digital Transformation

James Walker010 mins

Modern organizations are embracing digital transformation to remain competitive in an increasingly technology driven economy. Companies are investing in automation, analytics, cloud platforms, and intelligent systems to improve productivity and deliver better customer experiences. However these efforts often struggle when business applications operate in isolation. This is precisely why Why ERP Integration Is Essential for…

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Sales Personalization

Sales Personalization Beyond First Names in Emails

Infoproweekly010 mins

Sales outreach has evolved far beyond inserting a prospect’s first name into an email template. While that tactic once felt fresh and attentive, modern buyers now expect relevance that reflects their goals, challenges, and business context. Sales personalization beyond using first names in outreach emails focuses on building communication that feels researched, intentional, and genuinely…

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