How mid-market businesses can become more energy-efficient and sustainable

The need to improve the efficiency of IT infrastructure in support of financial and sustainability targets has never been greater – the priority area of focus being the data centre. According to the International Energy Agency, data centres consume approximately 200 terawatt-hours of electricity annually, or nearly 1% of global electricity demand, contributing to 0.3%…

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Checklist: 6 Secrets Security Tips for Cloud-Native Stacks

Protect Your Secrets with These Actionable Tips Developers and DevOps teams need readily available credentials so that they have the access they need to do their jobs. But if those credentials are not locked down, that can lead to the wrong people gaining unauthorized access. And because hardcoded secrets are easy to overlook, it’s common…

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57 Tips to Secure Your Organization

Top Tips for Securing Your Organization The ever-expanding threat landscape keeps evolving, and it is easy to overlook key areas that could expose your organization. However, you can stay ahead of constantly evolving threats and gain peace of mind with this comprehensive checklist. These recommendations, abstracted from the latest 2022 Unit 42 Incident Response Report,…

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9 Common Questions That Keep Manufacturing Owners Up At Night

Small manufacturers across multiple industries have chosen ECI ERP solutions to run their businesses, so we’ve heard practically every question possible. Some common questions include: How much inventory do we have left? Why do mistakes always happen when we enter orders into the system? Are we making money on all our jobs? If these are…

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How to Improve Experience and Performance with Customer Journeys

If you’re like most contact center leaders, you have separate platforms or tools to measure voice, chat and IVR. The owner of each typically monitors and optimizes their respective channel, hoping this improves overall performance. But when it comes to understanding how contact center interactions impact customer satisfaction and experience, it’s up to you to…

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Automate your hybrid cloud at scale

Innovation and adaptability are critical for success in today’s digital world. To become more agile and responsive, many organizations are adopting cloud technologies. In fact, 89% of organizations now have a multicloud strategy in place, and 80% have a hybrid cloud strategy Even so, cloud environments also bring new operational challenges. Most organizations use a…

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