The Results: Huge impact on Customer Service Times & Team Efficiency
The biggest impact of JustCall’s technology is the increased efficiency and the ability to infer and record the context of every customer communication. The investor care team now saves up to 12 hours per week per team member, thanks to JustCall’s seamless integrations with their CRM. These time savings have allowed the team to transition from reactively handling inbound calls to a focus on strategic, effective outbound calls to clients.
