Assets/BlogsTATA COMMUNICATIONS InstaCC™ CLOUD 2.0

TATA COMMUNICATIONS InstaCC™ CLOUD 2.0

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Support of hybrid and remote work will accelerate cloud contact centre solution adoption, helping fuel a 17.9% global CCaaS end-user spend CAGR through 2026.

Conversational AI maturation will accelerate contact centre solution replacement by 10% through 2026 as organisations seek both operational efficiencies and customer experience improvements.

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